Follow these steps:
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This issue is often caused by students not following the course instructions or they are not ready for the course.
- Read this article for solutions to the most common mistakes: Time Saving Tips for Success
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Confirm Placement in the Correct Course: Is My Student Ready for ...."
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Select one of the options below to request a start course over:
I WANT TO RESET ALL ASSIGNMENTS
Select One of the Options Below -
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STUDENT COMPLETED 25+ ASSIGNMENTS
Starting a course over is a manual process which requires a tech to individually reset every assignment. We charge a small fee to cover this cost. To pay the fee and request to start your course over, please see: Start Course Over
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STUDENT COMPLETED LESS THAN 25 ASSIGNMENTS
Use this form: Grade Change & Reset Form
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I WANT TO RESET SOME BUT NOT ALL ASSIGNMENTS
Select One:
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Reset less Than 25 Assignments: See the Grade Change & Reset Form
- To Reset 25 or More Assignments: See Reset 25+ Assignments
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Reset less Than 25 Assignments: See the Grade Change & Reset Form
Need Help? Contact a Specialist