Recommended Internet Speed: 3-5 Mbps Download/Upload per User
Satellite or Dial-Up Speeds
If you use a satellite connection or old-fashioned phone dial-up at 56k, you may need to let the videos load for a few minutes before playing, but it should not prevent playback. Also, expect slower load times for pages, assignments, etc.
Internet Speed Test
If you don't know your internet connection speed, a good resource is http://beta.speedtest.net which allows you to run a speed test on your specific line connection, providing your download and upload speeds, and ping (delay to the server, in milliseconds).
If a very low internet speed is shown or reports problems conducting the test, follow these steps:
Contact your Internet Service Provider to look for problems on the line or in your home networking – this is far more common than many users realize and, in many cases, internet companies are bound to address such issues without additional charges. Something like a frayed coaxial cable line or a failing power socket can cause a great disturbance to connection quality.
Plug directly in to your modem or router.
Move as close as you can to your router.
Unplug the power cord of all modems and routers for one minute, plug back in and try again.
Need Help: Text or Call us at 936-372-6299 or send an email to support@diveintomath.com