Complete the following before starting your course:
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Update your Operating System
- Mac: https://support.apple.com/en-us/HT201541
- Windows: https://support.microsoft.com/en-us/windows/update-windows
- iPad / iPhone (iOS): https://support.apple.com/en-us/HT204204
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Android: https://support.google.com/android/answer/7680439
- CRITICAL! USE THE CORRECT BROWSER!
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FOR Windows & Mac Computers: Use ONLY Firefox.
- Update Firefox: Open Firefox, go to Menu (☰) → Settings → General → Firefox Updates.
- If you don't have Firefox, download it here: https://www.mozilla.org/firefox/
- You can use other browsers, but if you experience grading or technical issues, switch to Firefox.
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iOS Devices: Use Safari (auto updates with OS updates)
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Android, Kindles, & Chromebooks: Use Chrome Browser
3. JavaScript Must Be Enabled
Windows & Mac Computers: Firefox has JavaScript enabled by default. DO NOT DISABLE IT! JavaScript is required for quizzes, videos, and course features to work properly..
iOS Devices:
Mac:
1. Open Safari.
2. Click Safari in the top menu bar (next to the icon) and select Settings.
3. Go to the Security tab.
4. Check Enable JavaScript.
5. Close the window.
iPad / iPhone:
1. Open Settings.
2. Click Apps, then select Safari.
3. Scroll down and select Advanced.
4. Turn on JavaScript.
5. Close the window.
Android & Kindles:
1. Open Chrome.
2. Click Menu (⋮).
3. Select Settings
4. Open Site Settings
5. Scroll to JavaScript.
6. Select Sites can use JavaScript.
7. Close the window.
4. Allow cookies for Moodle
In Firefox, go to Settings → Privacy & Security → Cookies and Site Data and make sure cookies are enabled.
In Chrome, click Menu (⋮) → Settings → Privacy and security → Third-party cookies → Select Allow third-party cookies
5. Allow required Moodle Sites for Content Filters
There are several sites that must be whitelisted. See: Safe Sites for New Moodle Site
6. Make sure you have a stable internet connection
Please see: Minimum required internet speed or bandwidth
7. Login on one device and one browser at a time
If you are logged in on one device or browser (Firefox), then log in on a different device or open a different browser at the same time, it will end your original session.
8. Use a recommended device
Use a computer or tablet. While phones are supported, the screen is too small for most students to view adequately. Phones are not recommended.
Need help?
Email support@diveintomath.com with your device type and browser or call 936-372-6299 M - F 9-5 CDT