IMPORTANT! FOLLOW THESE STEPS FIRST AND WE WILL ADD POINTS BACK TO YOUR GRADE:
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Open the Practice Set and select "Check" once more.
If it fails again → stop checking and SKIP the question. We will fix this and add points back to your grade. But, we can't add them until AFTER you have completed ALL the steps below.
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Answer all the other questions you can, then submit the assignment.
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Complete all the steps on Relearn Missed Problems.
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After you have completed those steps, including watching Dr. Shormann's explanation for each missed problem and solving them correctly on paper, request to have the points added back here: Request Grade Changes & Resets for eLearning Courses
Need Help? If this doesn't work or you would like to speak to a tech, contact support@diveintomath.com or contact the Product Support at 936-372-6299.