Our exchange policy states that we cannot exchange Download & Stream courses for any reason. However, if you purchased the Download & Stream within 90 days and you did not request a download of all the videos, we will allow you to exchange it for the equivalent eLearning course. Please read all the steps below before starting with number 1.
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Purchase the eLearning course. How to Order
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Complete this form: Refund Request Form
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The form states that we will not refund accessed courses. However, if you have purchased the equivalent eLearning course, we will waive this requirement.
- If you have any questions, please contact us at support@diveintomath.com and include your order number, the course you want to exchange, and the course you want to exchange it for.