Policies: Exchanges, Refunds, and Upgrades
- Accidental Order of the Wrong Edition DIVE Math Course
- Can I exchange my free CLEP Professor Course for a different course?
- Can I exchange or upgrade my CD to the Download & Stream or eLearning format?
- Can I exchange the Download & Stream format for a CD?
- Can I expedite shipping after I placed my order?
- Can I Get a Refund or Exchange for a Shormann Math course?
- Can I switch an eLearning course to a sibling?
- DIVE Authorized Retailers
- DIVE End User License Agreement
- Exchange Regular eLearning for a Sibling Subscription
- Exchange, Refund, and Upgrade Policy
- Extend a Science eLearning Subscription
- Extend a Shormann Math Course
- First 20 Saxon Videos
- Help! I lost my CD!
- How to view Your Order History, Invoice, & Receipt
- I purchased a CD/DVD but I don't have a CD/DVD drive.
- LIVE Class Drop, Refund, and Exchange Policy
- My CD is damaged or broken
- My science course expired before I finished it
- My Shormann Math Course Expired or Will Expire before I finish
- My student is not ready for the Shormann Math course I purchased.
- My student is sick or injured and cannot finish their course
- Opened CD/DVDs (R2MP4 and R3MP4)
- Orders and Order Status
- Shormann Pre-Algebra is too easy. Can I exchange it for Shormann Algebra 1?
- Sibling Subscription: What is it and how to buy one?
- When will I receive my Store Credit?
- Where's My Order?