Exchange, Refund, and Upgrade Policy

FAQs:
 

eLearning (Courses with auto-grading)

• Shormann Pre-Algebra is too easy. Can I exchange it for Shormann Algebra 1?

• Can I Get a Refund or Exchange for a Shormann Math course?

• Exchange Regular eLearning for a Sibling Subscription
   
• My Student is Not Ready for the eLearning Course I Purchased
   
• Accidental Order of Extension of Wrong Course or Student
   
• My student is sick or injured and cannot finish their course

Stream & Download ( Video Lessons for Saxon Math with NO auto-grading)

• Can I exchange the Download & Stream format for a CD?
• Accidental Order of the Wrong Edition of Saxon Course

CLEP Professor

• Can I Exchange my Free CLEP Professor Course for a Different Course?

Books 

• I need to cancel, exchange, refund a product before it ships

LIVE Classes

• LIVE Class Drop, Refund, and Exchange Policy

CD-ROM (Video Lessons for Saxon Math - NO auto-grading)

• I need to cancel, exchange, refund a product before it ships
• Used CDs or CDs Purchased from Unauthorized Retailers

• Can I Exchange or Upgrade my CD to the Download & Stream or eLearning Format?

All OTHERS: DIVE REFUND & EXCHANGE POLICIES

Need More Help? [e-mail] or 936-372-6299. 

We are available M-F from 8-5PM CST.